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How to see a user's existing barcode

This article details how to pull up a user's existing barcode to scan for future ultrasounds

  • If a returning Momitalk user visits your studio, you can retrieve their existing barcode instead of issuing a new one.
  • This ensures a seamless experience, allowing their ultrasound session to be automatically linked to their existing baby profile without requiring any additional setup.

How to Retrieve a Client’s Existing Barcode

Follow these steps to locate a client’s existing barcode:

  1. Open the Momitalk application on the client’s phone.
  2. Tap the "Ultrasound" icon at the bottom of the screen.
  3. Click the small barcode icon in the top-right corner.
    • Note: If this icon is not visible, the client has not added a barcode. In this case, proceed with issuing a new barcode for their session.
  4. The barcode will appear at the bottom of the application.
  5. Scan the barcode using your studio’s barcode scanner. (The scanner is compatible with mobile screens.)

See photos below for a visual aid.

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Important Notes

  • If a client forgets their phone or cannot log in, you may issue them a new barcode.
  • There is no limit to how many barcodes a user can add to their baby profile.
  • Once a barcode is linked to a profile, it cannot be assigned to another profile.

 

Tip for Gender Reveal Clients

  • If a client is planning a gender reveal and already has a Momitalk profile, it is recommended to issue them a new barcode.

Steps to ensure a surprise reveal:

  1. Before handing the client their new barcode, log in to your admin portal.
  2. Hide any reveal photos. (remember to hit the save button)
  3. Issue the new barcode to the client.

This precaution ensures that the client does not accidentally see any gender-revealing images or videos when their barcode is scanned.

Disclaimer: Momitalk is not responsible for gender reveal management. It is at the discretion of each studio to ensure surprises are handled appropriately.