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Fixing Video Signal Issues

Blue/distorted screen during video recordings, flashing red/blue lights even the ultrasound machine is powered on and not in stand by mode.

Possible Causes

  1. Loose or unplugged video connections.
  2. The ultrasound machine's video output is inactive.
  3. Faulty cables, adapters, or capture card.

Solutions

  1. Check All Video Connections:

    • Verify that the video cable is securely connected to the video-out port on the ultrasound machine.
    Ports
     
    • Ensure the other end is properly inserted into the capture card’s video-in port.
    photo-output (11)

  1. Inspect Cables and Adapters:

    • Check for physical damage (fraying, bent pins, etc.) on the cables or adapters.
    • Replace any damaged cables with one of the same type.

  2. Confirm Ultrasound Machine Output:

    • Test the video output by connecting the machine directly to an external monitor.
    • If no signal appears, contact the ultrasound machine’s support team.

  3. Restart the System:

    • Disconnect and reconnect the Mini PC, capture card, and ultrasound machine.
    • Reboot the Mini PC and ensure the LED indicator shows green before testing.

  4. Test with Spare Components:

    • Use a backup HDMI, VGA, or DVI cable to rule out cable faults.

When to Contact Support

If issues persist after trying these steps, contact the Help Desk at us_help@momitalk.com for advanced troubleshooting.